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A team planning and reviewing work
Illustrative teamwork photograph · Annie Spratt
04 / SKILLS THAT CONNECT TO WORK

Start with the work. Make development visible.

Build assessment, development plans and training around real work. Learners know what to practice, organizations can review progress, and training providers have clear goals for delivery.

Discuss the scope with us
Work taskBegin with a clear capability
PracticePractice with relevant tasks
EvidenceReview with relevant people
01START WITH YOUR PURPOSE

What you can take into your next step.

Build assessment, development plans and training around real work. Learners know what to practice, organizations can review progress, and training providers have clear goals for delivery.

01

A shared development goal

Define the role, task and criteria before choosing assessments or training.

02

Practice connected to the job

Choose activities for identified skill needs, with agreed scope and deliverables.

03

Evidence after learning

Review work samples, tasks or observations; attendance alone does not demonstrate every capability.

02THREE ROLES. ONE SHARED OUTCOME.

Choose your role. Find the right starting point.

One team. One clear development goal.

For HRD/L&D teams and managers: identify work skills, review the starting point, choose development activities and examine the work together.

Discuss an organization project
IDEAS INTO PRACTICEAn example to explore

A focused pilot built around one work task

Example task: summarise several supplier proposals for a manager’s decision, practicing information review, comparison and reasoned communication.

01 / 03

Agree what good work must answer

Identify the decision maker, constraints and comparison criteria, such as scope, delivery time and cost assumptions, before selecting training.

Illustrative example · Actual activities and deliverables follow the agreed service scope.

Explore the path from results to work and evidence
03HOW THE JOURNEY WORKS

From the first conversation to the next step.

Agree the goals, scope and deliverables before work begins.

  1. 01

    Choose a work task

    Start with one role or team and a clear goal.

  2. 02

    Establish the starting point

    Agree the task and evidence to review.

  3. 03

    Practice purposefully

    Work with suitable tasks and agreed providers.

  4. 04

    Review application

    Review evidence and next steps with the responsible team.

04 / SCOPE & FEES

Know what’s included. Choose with confidence.

Discuss the scope with us

Confirm scope, fees and the start date with the team before proceeding.

Begin with a project proposal specifying the audience, deliverables and fees. Public courses will have individually published scope and pricing.

Before receiving a service

Delivery format
Before applying or agreeing to a service, confirm whether the specific round or proposal is online, on site or hybrid, including the location and appointment time.
What to prepare
Have the service, round, goals and questions ready. Read the eligibility below, then ask the round’s team which documents, equipment or system access are required before sending personal information.
Contact hours and support
Office · Monday–Saturday · 09:00–17:30 · Bangkok · UTC+7
Appointments and delivery times follow the individual course or proposal. Remote work by staff does not mean 24-hour customer service.
Application, help, complaint or appeal

Ask about scope and fees
05GOOD QUESTIONS. CLEAR ANSWERS.

A few things you may be wondering.

LET’S TALK YOUR NEXT CHAPTER

Start with the goal you want to reach.

Share a little context so the team can explain the scope, format and fees relevant to you.

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Please do not include ID numbers, exam scores, learner lists or personal documents at the inquiry stage. Privacy information

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